Ah, the trials and tribulations of the internet.

quality-web-hosting-graphicSo, as my clients know, my web server bit the dust recently. On Sunday it went down. I kept receiving assurances that it would be right back up. This piece is broken, no biggy. Then another piece, then another piece. After 24 hours of reassurances, I finally said “time to go!” and got set up with a new provider. But then there’s the latency in DNS switchovers, the hassle of moving files, and the dreaded discovery of all the information you haven’t backed up recently. Not to mention the databases. I’m a web developer, not a designer, so customers come to me for database-driven content. Everything lives in databases.

So I’m making an early new years resolution.  ‘Tis the season to be redundant.  Fa-la-la-la-la….

I will now offer you, my clients,  some options when it comes to hosting.  I understand that your website is your livelihood, it drives your business just like it drives mine.  A single day that you’re down can cause significant loss, especially if you’re without email for that time!

Continue on to read more about these options:

So, here are your options:

  1. Same as always.  We serve your site off of our primary server.  This is a fast machine with a lot of redundancy built in.  If 99% uptime works for you, this will do just fine.  We will keep offline backups of your static pages and scripts.  We will not keep backups of the information in your databases.  If you would like us to do this, there’s a $5-per-backup fee.  You choose the interval.  Monthly, weekly, daily… it’s up to you.
  2. Secure and basic.  This is required if you are doing any eCommerce.  If you accept credit cards through your site, this is the minimum.  This covers your hosting on our primary server with a static IP, the cost and hassle of procuring a security certificate, and making it all work.  Like the basic plan, we will keep backups of everything except your database.  $5/backup fee for database backups.
  3. Redundant. This is the way to go if your website drives your business.  If our primary server goes down, your customers will automatically and seamlessly be re-directed to our backup server where they will see a static version of your site with any information you want.  So they can learn all about your product, they just won’t be able to log in, see your latest updates or purchase anything.  (You’re encouraged to include information on how they can contact you to place their order)
  4. Redundant and Dynamic.  This is the most seamless and fail safe way to manage your website.  If the primary server goes down, your clients are automatically redirected to the backup server, which is an exact replica of your page, including all of the data! So everything continues to work as normal.  There is no interruption, and no lost business.

Confused by the options?  Don’t be!  Let us do what we do best, and help you out.

By the way, our old web host didn’t come back up for 72 hours.  While this is unusual, it’s certainly not unheard of.  Let Hotchkiss Consulting protect you in case of disasters like this.

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